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Nutrition Counselling Services
Healthy Eating & Meal Planning
Feeling Overwhelmed by Nutrition Information?
Too many diet rules and conflicting information?
Confused about which foods to focus on or avoid?
Struggling to understand which foods constitute "good" and "bad" within your daily eating habits.
You’re not alone. The abundance of food blogs along with trendy food choices and strict dietary plans creates confusion among people.
Nutrition Support for Emotional Eating
Stress, boredom, loneliness and overwhelm can trigger emotional eating as a form of coping.
Turning to food for comfort in the long run leads to:
Guilt and shame patterns emerge
Such behaviours continue to persist
True hunger and fullness cues are not honoured
Mood, energy and self-esteem suffer as a result
Developing a positive relationship between food and self requires the resolution of emotional eating.
Diabetes & Prediabetes Nutrition
Struggling with Blood Sugar & What to Eat?
Tired of “just cut carbs” advice?
Overwhelmed by conflicting information?
You have company because diabetes and prediabetes management should not be this complex.
A specific approach exists to help you achieve your goals without fighting against your lifestyle.
Heart Health Nutrition
The right support allows you to achieve:
Realistic evidence-based nutrition to lower your cholesterol and blood pressure levels.
Develop habits that promote heart health without forcing yourself to cut out your favorite foods.
Gain increased confidence as well as better control of your wellness.
We will adopt heart-smart methods which suit your life instead of following rules created by others.
Weight Inclusive Nutrition Support
Common Struggles Around Weight
Weight Stigma & Bias: Feeling judged by healthcare providers, media messages, or even loved ones because of your size.
Yo‑Yo Dieting Cycle: Restrictive plans that lead to temporary results, followed by frustration and regained weight.
Food Guilt & Shame: Stress around eating certain foods or patterns of "good" versus "bad" choices.
Plateaus & Setbacks: Hitting obstacles that derail progress and lower motivation.
Does that sound familiar? These are typical situations that can damage your confidence and general well-being.
Pediatric and Family Nutrition
You have had enough of the ongoing battles between picky eating and mealtime?
You’re not alone.
The process of feeding children proves to be difficult work yet it does not need to become a combat.
The goal should move from achieving perfection toward making continuous progress.
Nutrition Support for Fertility, Pregnancy & Postpartum
Whether you’re navigating irregular cycles or trying to conceive with PCOS, managing the ups and downs of pregnancy symptoms, or finding your footing again postpartum, nutrition can make a meaningful difference.
I offer supportive, personalized guidance to help improve fertility outcomes, support lactation, and help you feel more like yourself—physically and emotionally.
How It Works
Packages range from two to ten sessions—designed to meet you where you are and grow with you over time.
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What can I expect during my first dietitian appointment?In your first appointment with me (a Registered Dietitian in Ontario), we’ll review: Your health history, current medications, and supplements Recent lab work or medical concerns (if applicable) Your eating habits, lifestyle, and preferences Any questions, challenges, or goals you have This helps create a customized nutrition plan that fits your goals.
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How do you use email and messages?I use secure Practice Better messaging for all clinical communication (e.g., care plans or personal health info). I may use regular email only for administrative tasks like appointment reminders or receipts—with your consent. Email newsletters or resources are optional and require separate opt-in consent.
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Is my information secure?Your information is stored securely on Practice Better, a PHIPA- and PIPEDA-compliant platform that uses encrypted servers and secure login. All communication and records are encrypted and private.
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What is PHIPA and how is my health information protected?PHIPA is Ontario’s privacy law for health information. It ensures strict confidentiality and protection of your personal health data. As a Registered Dietitian in Ontario, I’m required to follow PHIPA to ensure your information remains private and secure. Learn more about PHIPA.
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What personal information do you collect?I collect only the information needed to support your nutrition care—this may include your name, contact details, health history, medications, lab results, and consultation notes.
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Can I book a dietitian appointment without a referral in Ontario?Yes—you can self-refer to work with a Registered Dietitian in Ontario. Some insurance plans may require a doctor’s referral for reimbursement, so check your coverage.
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Who can see my information?Only Melissa Fortier, RD has access to your file, unless you give written permission to share it with another health care provider. Your information may also be shared if required by law (e.g., risk of serious harm or audit).
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What types of conditions do you support?I offer evidence-based, weight-inclusive counselling for a variety of conditions, including diabetes, hypertension, IBS, IBD, NAFLD, kidney disease, PCOS, and more. I follow clinical guidelines from sources like Diabetes Canada. Visit my Services page for the full list.
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What’s the difference between a dietitian and a nutritionist in Canada?The key difference lies in regulation, training, and scope of practice. Registered Dietitians (RDs) are regulated health professionals. They complete accredited university programs, practical training, and must be registered with a provincial regulatory body—such as the College of Dietitians of Ontario. RDs are qualified to provide medical nutrition therapy, including support for chronic conditions, and often work in clinical, community, and private practice settings. Nutritionists may not be regulated, depending on the province, and their education and credentials can vary widely. While some may offer valuable general nutrition advice, they are not typically trained or authorized to provide care for complex medical conditions. Learn more about registered dietitians.
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Why work with a dietitian?A registered dietitian (RD) provides personalized, evidence-based nutrition support to help you improve your health, feel better, and reach your goals—without restrictive diets. 1. Improved health outcomes: Working with an RD can help lower blood pressure, cholesterol, and A1C, manage digestive issues, and support conditions like PCOS, NAFLD, and kidney disease. 2. Personalized support: Unlike generic online advice, dietitians tailor recommendations to your needs, lifestyle, and goals. 3. Trusted, regulated care: In Ontario, only registered dietitians are licensed and accountable to a professional college. Learn more at unlockfood.ca
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How can I prepare for my appointment?Preparing for the Appointment Complete and submit any required forms ahead of time. Ensure your device is charged or plugged in. Be available 15 minutes before and after your appointment. Choose a quiet, private, and well-lit space. If someone else will be joining, make sure they’re available at the scheduled time. For virtual appointments: Ensure a stable internet connection. If using a phone or tablet, download the Practice Better App (not required for computer users). What to Bring to the Appointment Health insurance card. If it doesn’t include a photo, bring a supporting photo ID. Eyeglasses or hearing aids, if needed. Your relevant health history, including: Current health conditions or illnesses Medications and supplements Food allergies Family medical history Recorded health data (e.g., weight, height, blood sugars, blood pressure) Pen and paper or another method for taking notes.
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What to expect for my virtual sessions?All virtual sessions are held through a secure, private video platform built into Practice Better, a secure and fully compliant platform (HIPAA, PIPEDA, PHIPA) built for Canadian health professionals. After booking, you'll receive a link to join your session—no downloads required. You can use your phone, tablet, or computer. If using a phone or tablet, download the Practice Better App. Log in 5–10 minutes early. You may be placed in a waiting room until I join. If there’s background noise, please mute your microphone when not speaking to improve audio quality.
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Do you offer in-person consultations?I currently offer nutrition counseling services by phone or virtually only. For more information on consultation options, feel free to contact me or email me at info@melissafortier-rd.com. If you're specifically looking for in-person support, you can explore other regulated dietitians in your area using Find a Dietitian, HealthProfs, Half Your Plate and Lumino Health.
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What to expect for my phone session?Be ready to answer a call, which may appear as "unknown" or "blocked."
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What are your hours and how do I book?I accept consultations by appointment only, available weekday evenings. For details on our hours of operation, click here. Please visit my website and click "Book Now" to schedule a consultation.
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How do I get started?Book a free virtual Discovery Call to discuss your health goals and how I can support you—whether you're in Greater Sudbury or anywhere else in Ontario.
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What if I’m looking for a different type of dietitian or someone local?Finding the right fit matters. If you're looking for a dietitian with a different specialty, language, or someone offering in-person appointments in your area, these directories can help: College of Dietitians of Ontario—Find a Dietitian Dietitians of Canada—Find a Dietitian Tool HealthProfs.com—Find a Health Professional Use filters such as location, specialty, or language to find the best fit.
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Can I book a virtual consultation with a dietitian in Greater Sudbury?I offer secure virtual nutrition consultations across Ontario—including Sudbury, North Bay, and Kirkland Lake. Sessions are held via Practice Better, a PHIPA- and PIPEDA-compliant platform—no downloads needed. Choose video or phone appointments based on your comfort and internet access. Book a virtual consultation here or visit my Services page for more info.
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Do you offer dietitian services in Kirkland Lake or Northern Ontario?Yes! All sessions are virtual or by phone, allowing me to support clients across Northern Ontario—from Timmins and Sault Ste. Marie to Kirkland Lake, North Bay, and beyond. This lets you get expert care without travel. Visit my Services page to learn more.
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Are dietitian services covered by extended health insurance in Ontario?Yes! Many extended health benefits plans in Ontario cover services provided by Registered Dietitians. Coverage can vary based on your plan, so it’s a good idea to check with your provider directly. Visit my Insurance page for further information. In some cases, these services may also qualify as a medical expense on your tax return. For detailed information, visit CRA: Eligible Medical Expenses
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Are all sessions virtual?Yes! All sessions are virtual or by phone, allowing me to support clients across Northern Ontario—from Timmins and Manitoulin Island to West Nipissing and Temiskaming Shores and beyond. This lets you get expert care without travel. Visit my Services page to learn more.
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What conditions do you treat?I offer evidence-based, weight-inclusive counselling for a variety of conditions, including diabetes, hypertension, IBS, IBD, NAFLD, kidney disease, PCOS, and more. I follow clinical guidelines from sources like Diabetes Canada. Visit my Services page for the full list.
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How much does it cost to see a Registered Dietitian in Ontario?Pricing varies based on the chosen package. Visit my Pricing and Insurance page for full details. Many Ontario benefit plans cover dietitian sessions. Insurance reimbursement varies—check with your provider.
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How soon will I see results?With your Ontario-based Registered Dietitian, many clients begin to notice positive changes—like improved energy, digestion, or mood—within 2 to 4 weeks of implementing their personalized plan. Measurable changes in lab values or chronic conditions often take longer, typically 3 to 6 months, depending on your health goals and consistency.
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What is the process for booking a consultation?Booking is simple: click Book Now, pick a time, and provide your details. You'll receive a link to your personalized Practice Better client portal, where you can complete intake forms, view appointments, and message me.
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What payment methods do you accept?I accept all major credit cards, including Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay, as well as Apple Pay and Google Pay. Payment is collected securely at the time of booking, and you’ll receive an immediate receipt for your records.
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Do you offer direct billing?I don’t offer direct billing currently, but you will receive itemized receipts for easy reimbursement with your extended health plan. Visit my Insurance page for more info.
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Are Registered Dietitian services covered by insurance?Yes! Most extended health benefit plans in Ontario cover nutrition counselling with a Registered Dietitian. Coverage levels vary, so check your plan. I provide receipts for reimbursement, and services may qualify as a medical expense on your Canada tax return—see the CRA’s Eligible Medical Expenses page. Learn more on our Insurance page.
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How many sessions will I need?Everyone’s needs are different, so the right package depends on your goals and concerns. Browse options on my Services page or book a free Discovery Call to tailor a plan to your needs.
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How much will I be reimbursed?Reimbursement varies across Ontario health plans—typically $25–$100 per session, with annual limits. Check your benefits booklet or insurance portal for details.
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Can dietitian services be claimed for my child?Yes! Many Ontario benefit plans also cover pediatric dietitian services. Policies differ, so confirm your coverage. Pediatric counselling can support picky eaters, growth, and food allergies.
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What if I don't have insurance?No problem! I offer competitive rates and flexible packages for clients paying out of pocket. If cost is a concern, a sliding scale option may be available to help make services more accessible. Keep in mind that dietitian services may qualify as a medical expense on your Canadian income tax return. You can learn more by visiting the CRA website.
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How do I know if my insurance plan covers dietitian services?To confirm coverage, check your benefits booklet or contact your insurance provider directly. Some plans cover dietitian services as part of extended health benefits, while others may have specific conditions or limits.
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Do you offer services in both English and French?Yes, I offer bilingual nutrition counselling in both English and French.
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I'm a health care provider—Do I need to provide a referral for my patient to see you?No, referrals are not required. Patients can self-refer by booking a free discovery call. However, referrals from healthcare providers are always welcome and appreciated.
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How do you protect client privacy?I use Practice Better, a secure, PHIPA- and PIPEDA-compliant platform that yses ebcryoted servers and secure login. All client information is stored and shared in accordance with Ontario privacy laws.
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Are your services covered by OHIP?No, unfortunately my services are not covered by the Ontario Health Insurance Plan (OHIP). However, many extended health benefit plans and health insurance plans do include coverage for registered dietitian services. Also, dietitian services are tax deductible, visit CRA-Eligible Medical Expenses for more information.
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As a referring healthcare provider, will I receive follow-up or progress updates?Yes. With the client's consent, I’m happy to provide updates to referring providers as appropriate. Please indicate on the referral form if you would like to receive follow-up communication.
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I'm a health care provider—How can I refer a patient to your practice?You can refer a patient by completing my Nutrition Counselling Referral Form and faxing it to my confidential fax line at 705-419-2940. Patients can also welcome to self-refer—they can mention your name or clinic on the intake form so I know who sent them.
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