Accessibility Statement
Effective Date: July 3, 2025
Last Updated: July 7, 2025
At Melissa Fortier, RD, I am committed to providing services that are accessible, inclusive, and respectful of the dignity and independence of all individuals, including those with disabilities. I strive to ensure that everyone can access my services and website without barriers.
My Commitment
I am dedicated to:
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Providing services in a manner that respects the independence, dignity, integration, and equal opportunity of persons with disabilities
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Communicating in ways that are accessible and considerate of individual needs
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Ensuring my virtual practice, including the Practice Better client portal, is accessible and usable by all
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Complying with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code
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Offering services in both English and French to meet the language needs of the communities I serve
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Creating a welcoming and affirming space for people of all body sizes, abilities, genders, sexual orientations, and identities—including individuals who identify as 2SLGBTQIA+ and BIPOC (Black, Indigenous, and People of Colour)
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I recognize that accessibility goes beyond technology—it also includes fostering a safe, respectful, and inclusive environment for everyone.
Website Accessibility
I strive to make my website accessible to all users, including those using assistive technologies such as screen readers, magnifiers, voice recognition software, and switch technology.
Efforts include:
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Clear navigation and layout
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High-contrast text and backgrounds
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Alt-text for images wherever possible
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Simple, readable fonts (Fraunces, Helvetica, and Poppins)
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Ongoing review to align with Web Content Accessibility Guidelines (WCAG) 2.2 level AA
If you encounter any difficulties while using my website, I welcome your feedback and will do my best to resolve the issue promptly.
Accessible Communication
Upon request, I can provide:
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Intake forms and written materials in accessible formats (e.g., large print or plain language etc.)
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Support with completing documents
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Services delivered with accommodations (e.g., slower pacing, alternate communication methods)
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Services available in both English and French
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Phone appointments if virtual sessions are a barrier
Feedback
I welcome feedback about accessibility and am committed to responding to requests for accommodation in a timely and respectful manner. You may request a copy of these Terms of Use in writing. Alternative formats are available upon request for accessibility. To request accommodations or report an accessibility issue, please contact
Melissa Fortier, RD
Phone: 705-885-8720
Email: info@melissafortier-rd.com